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Ian Goldstein's Blog | December 12, 2007   9:59 AM | Comments (0)


Those of us who have been talking about pre-emptive support for a while now have always felt confident that we could help our customers achieve better (i.e. more stable, faster, more manageable) deployments of BEA products.

Well the data is in, from almost a year of real live customers using BEA Guardian:

  • over 4700 potential Support issues prevented by BEA Guardian to date
  • average case closure time drops by 88% (!!!) when customers use BEA Guardian

So now we're taking the lid off this thing: BEA Guardian is now free for all customers with a BEA support contract. Download your copy today.


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